Level 3: Administrative Controls
Rely on Procedures and Behavior
Administrative controls use procedures, training, and work practices to reduce risk exposure.
Administrative controls depend on human behavior and consistent application. Should never be sole control where higher-level controls reasonably practicable.
Types of Administrative Controls
Safe Work Procedures
Written procedures describing safe work methods:
- Step-by-step instructions
- Hazards and controls for each step
- Safe Work Method Statements (SWMS) for high-risk construction work
Effectiveness requires:
- Procedures developed with worker input
- Training in procedures
- Readily accessible
- Actually followed
Permits to Work
Formal authorization for high-risk activities:
- Hot work permits (welding, cutting, grinding)
- Confined space entry permits
- Electrical work permits
- Roof access permits
Purpose:
- Ensures controls in place before work starts
- Documented authorization and checks
- Clear responsibility
Training and Competency
Ensure workers have knowledge and skills:
- WHS induction (general construction, site-specific)
- Task-specific training
- Equipment operation training
- High-risk work licenses
Construction Examples:
- White Card (general construction induction)
- Scaffolding licenses
- Forklift licenses
- Confined space training
Supervision
Competent oversight of work:
- Ensures procedures followed
- Identifies and corrects unsafe practices
- Provides guidance to inexperienced workers
- Particularly important for high-risk work
Signage and Warnings
Visual communication of hazards:
- Warning signs (hazard present)
- Prohibition signs (action not allowed)
- Mandatory signs (action required)
- Emergency information signs
Examples:
- "DANGER - ASBESTOS"
- "NO ENTRY - AUTHORIZED PERSONNEL ONLY"
- "HARD HAT AREA"
- Emergency assembly point signs
Job Rotation and Rest Breaks
Reduce exposure duration:
- Rotate workers between tasks (reduces repetitive strain, noise exposure)
- Regular breaks from physically/mentally demanding work
- Limit time in extreme temperatures
- Reduce continuous exposure to hazardous substances
Housekeeping
Maintain clean, organized workplace:
- Regular cleanup prevents slip/trip hazards
- Remove combustibles (fire prevention)
- Organized storage reduces manual handling
- Clear access/egress routes
Scheduling and Planning
Organize work to reduce risks:
- Schedule noisy work when fewer workers present
- Plan deliveries to minimize manual handling
- Coordinate activities to avoid conflicts
- Weather restrictions (no roof work in high wind/rain)
Limitations
Why administrative controls least effective:
Rely on humans:
- People forget
- Take shortcuts under time pressure
- May not understand importance
Can fail invisibly:
- Procedure not followed, but work appears normal
- Problem only discovered when incident occurs
Require constant vigilance:
- Ongoing supervision and monitoring needed
- Training must be refreshed
- Procedures must be updated
When Administrative Controls Appropriate
As supplement to higher controls:
- SWMS for work with engineering controls in place
- Training in use of engineering controls and PPE
- Permits ensuring checks completed before high-risk work
For residual risks:
- Risks remaining after engineering controls
- Low-probability risks where engineering controls not practicable
For organizational systems:
- Incident reporting and investigation
- Inspection and maintenance schedules
- Consultation processes
Practical Examples
SWMS for Roof Work
Higher controls:
- Edge protection (engineering/isolation)
- Fall arrest anchor points (engineering)
Administrative controls:
- SWMS documenting work method, hazards, controls
- Training in fall arrest equipment use
- Weather restrictions (no work if rain/wind)
- Competent supervision
- Pre-start inspections
Hot Work Permit
Higher controls:
- Flammable materials removed from area (elimination)
- Fire extinguishers available (engineering)
Administrative controls:
- Permit system ensures checks completed
- Fire watch during and after work
- Authorization by competent person
Traffic Management
Higher controls:
- Physical separation of pedestrians and vehicles (isolation)
- Barriers/fencing (engineering)
Administrative controls:
- Traffic management plan
- Speed limits
- Exclusion zones enforced
- Induction training on site traffic rules
- High-visibility clothing